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Job DescriptionIf you think you are the right match for the following opportunity, apply after reading the complete description.Company description:ClearCourseJob description:Fulfilment Operations AssistantLocation: Waterlooville | PermanentReporting to: Fulfilment Operations SupervisorGiftpro is a leading hospitality gift voucher platform, powering beautifully branded gifting experiences for some of the UKs best-known hospitality brands. Following our move to Waterlooville, were growing our operations team and are looking for a Fulfilment Operations Assistant to support the day-to-day printing, packing, and dispatch of our physical gift vouchers.This is a hands-on role at the heart of our customer experience, particularly during the busy festive peak. Youll work closely with the Fulfilment Operations Supervisor to ensure every voucher is delivered accurately, on time, and to the high standards our customers expect.What youll doPrint, pack, and dispatch physical gift vouchers according to daily schedulesEnsure all orders are accurate, quality-checked, and dispatched on timeSupport peak-period volumes alongside the Fulfilment Operations SupervisorMaintain a clean, organised, and efficient fulfilment workspaceMonitor stock levels of vouchers, envelopes, and packaging materialsAssist customer service teams with fulfilment, stock, and product queriesFlag fulfilment issues, delays, or stock shortages promptlyFollow all fulfilment, quality, and health 'safety processesSupport continuous improvement initiatives within the fulfilment operationWhat youll bringExperience in fulfilment, warehouse, operations, or production environmentsStrong attention to detail and commitment to accuracyAbility to work efficiently with repetitive tasks while maintaining high qualityBasic IT skills and confidence using internal systemsAbility to meet deadlines and manage workload during busy periodsClear communication skills and team-focused approachDesirable: Experience with print, packing, postal dispatch, stock control, seasonal peak periods, or gifting/hospitality/e-commerce environments. xjdpvnf Why Join Us?Competitive salary + benefits25 days holiday + your birthday offPrivate medical insurance (Bupa) & health cash planLife assurance & income protectionEnhanced parental leave & family wellbeing supportPerkbox discounts & perksGenerous pension contributionsHybrid working modelThis is a key operational role in a growing business, offering the chance to develop your skills and make a real impact in a busy, customer-focused environment.