Job Title

Job DescriptionMake sure to apply with all the requested information, as laid out in the job overview below.Team Leader-HousingLocation: WakefieldContract: Temporary(could lead intoa permanent contract)Accountable to: Service ManagerPay: 15.50 per hourHours: 37.7Role Purpose:The Team Leader supports the Service Manager in the day-to-day delivery of the service, manages staff, ensures high-quality support for clients, and contributes to achieving contractual performance targets.Key ResponsibilitiesLeadership & ManagementProvide strong, effective leadership to the team and promote a positive, high-performing culture.Deliver regular supervision, support staff development, and coordinate recruitment for direct reports.Deputise for the Service Manager when required.Service Delivery & PerformanceEnsure contractual KPIs and quality standards are met.Support effective budget management and ensure resources offer value for money.Ensure support planning, risk management, and safeguarding procedures are followed.Client & Stakeholder EngagementPromote client involvement, co-production, volunteering, and training.Attend stakeholder meetings and maintain positive relationships with local partners.Investigate complaints following client policies and procedures.Operations & ComplianceEnsure health 'safety requirements are met for both clients and staff.Maintain accurate information and produce reports using the organisations systems.Ensure rota coverage and continuity of service.Contribute to implementing service improvements and organisational change.Person SpecificationExperienceDemonstrated success in leading teams within housing, homelessness, or vulnerable adult services.Previous experience as a senior housing officer would also be acceptable.Experience managing performance and supporting individuals to meet targets.Experience facilitating groups and delivering high-quality support services.Knowledge & SkillsStrong IT skills (Word, Excel, Outlook).Effective communication, interpersonal skills, and the ability to motivate others.Understanding of safeguarding and basic financial/budget awareness.Knowledge of housing legislation is desirable. xjdpvnf Full UK driving licence and access to a vehicle.