Job DescriptionMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Job title: 1st Line Support TechnicianSalary: up to 29kLocation: CambridgeMy client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.Responsibilities:Support for PCs and servers remotely and on-site (Win & 2022)Installing PCs / upgrading softwareAdministration of IP phone systemsSupporting customer applicationsSetting up email accounts and website hostingSupport for Mac's remotely and on-siteTechnical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, xjdpvnf VPN IssuesConnectivity/ Wi-Fi Troubleshooting, Active Directory, Service CancellationsIT Solutions & Project WorkAttributes:Previous experience working for an MSP or Software house would be desirableTeam playerKeen to learnConfident communicating over the phone
Job Title
1st Line Support Technician