Department: Front OfficeContract: PermanentPay: 12.72 per hour + fantastic benefitsHours: 15 per week, across 2 daysLocation: Newport, NP18 2LXReference: Req5410Be the Heart of Ty Hotel Newport!Step into the story at Ty Hotel Newport and become one of our legendary Hospitality Heroes! As a Front Office Agent, youll be the friendly face and warm welcome that sets the tone for every guests stay. If you love making people smile and thrive in a buzzing, supportive team, this is your moment.What Makes You Our Next Hero?Youre calm, professional, and always ready with a smileno matter how busy it gets.Youre passionate about creating memorable guest experiences, from check-in to check-out.You juggle tasks with ease, keeping the front desk running smoothly and guests happy.You shine in a fast-paced, guest-focused environment and love being part of a team.What Youll Do:Greet every guest with warmth and genuine hospitality, making them feel right at home.Manage check-ins, check-outs, and group arrivals with efficiency and flair.Share your knowledge of The Celtic Collection to help guests make the most of their stay.Leave a lasting impression every guest, every time.Why Join Us?As a valued member of our team, youll enjoy:Career development from day onegrow your skills and your future.Exclusive discounts on dining, stays, and leisure membership.Free virtual GP appointments and a 24/7 wellbeing helpline.NEST pension scheme and staff social club.Regular appreciation events and monthly/year-end awards.Grow With The Celtic CollectionHere, youll be able to say:Im equipped, trained, and supported to do my best work.Im proud to be part of The Celtic Collection and recommend it to others.I work in a friendly, inclusive, and positive environment.Im encouraged to learn, develop, and share my ideas.Im recognised and valued for what I do, every day.Recruitment InfoWe may close applications early if we receive a high volume of interest. All applicants must have the right to live and work in the UK. The Celtic Collection is proud to be an equal opportunities employer.
Job Title
Front Office Agent - United Kingdom