Is it time to start thinking about a new challenge, and do you have a passion for working with one of the UK's most respected leaders in speciality coffee? An award-winning name within the commercial espresso sector, has a newly created opportunity for a Lead Engineer to join their team at their East London. This role has been created due to continued growth, with the business expanding its wholesale and engineering operations. The package for this role is 45,000-50,000, alongside industry-leading benefits including enhanced pension (5% company pension contribution), 28 days holiday + bank holiday (36 days of annual leave a year), company discounts, company van, fuel card, and Monday-Friday position. With a strong reputation across the UK and internationally, this is a fantastic opportunity to join a company known for innovation, quality, and a culture rooted in kindness and teamwork. As a key member of the engineering department, you will play a central role in supporting growth, customer satisfaction, and operational excellence.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Responsibilities of the Lead Engineer You will coordinate day-to-day engineering operations while remaining hands-on with machinery, customers, and team development.Your duties will include:Installing espresso machinery and ensuring customers are confident with their equipmentPlanning and completing preventative maintenance on espresso machines, grinders, and water filtration systemsResponding promptly to breakdowns and calloutsTracking and reporting engineering KPIsMaintaining regular customer contact and conducting site visits to build strong relationshipsRecording all engineering work, site visits, and customer interactions via job sheets and CRMMonitoring Risk Assessments and Method StatementsManaging and developing the Technical Support RepresentativeCompleting monthly stocktakes and ensuring accurate ordering and reconciliationContributing to departmental strategies to support growth and profitabilityCollaborating with the wider Wholesale team to support sales and customer retentionMaintaining a safe, tidy, and well-organised engineering workshopMaintaining on-site machineryStaying up to date with the latest coffee machinery and technologyEnsuring compliance with all health and safety standardsRequirements of the Lead EngineerEngineering experience relevant to coffee machineryStrong technical knowledge of espresso machines and grindersBarista experience or the ability to dial in espresso confidentlyGood IT literacy and comfort with software-enabled equipmentExcellent customer service and communication skillsStrong organisational skills and attention to detailAbility to work under pressure and meet deadlinesCreative problem-solving approachUnderstanding of the machine sales process (ideal)Proof of right to work in the UKFull, clean UK driving licence xjdpvnf Salary & Benefits45,000-50,000 per annum (DOE)Pension Salary Exchange Scheme (5% employer contribution, rising to 8% with tenure)28 days holiday + bank holidaysCompany vanCompany sick payEye Care scheme24/7 Employee Assistance ProgrammeCompany discount schemeFree coffee, tea, and beans to take homeEnhanced maternity/paternity leaveCycle to Work schemeSeason Ticket LoanInhouse trainingAccess to pro-level equipment to develop your craftSummer & Christmas parties, annual brewing competition, and a culture built on kindness and inclusivityIf you are looking for a fresh challenge with a company that is growing rapidly and investing heavily in its engineering team, then this could be the opportunity for you. If you meet the above requirements, please click apply and a member of our dedicated team will be in contact.
Job Title
Lead Engineer