Position:GermanSpeakingCustomerServiceAdvisorThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Workinghours:MondayFriday08:00am5pmLocation:EdinburghSalary:24,800+1,000Whowearelookingfor.,haveapassionfortravel,.WhatyouwillgetinreturnJoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes:33daysannualleaveWorkplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmoreEmployeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpayMonthlyperformance-basedbonusesExtensivelearningopportunitiesandresourcestofurtheryourcareerEnhancedfamilypolicies(maternity/paternity/adoption)LifeandhealthinsuranceFreeon-sitegymHybridworking(after6months)FrequentemployeeengagementeventsReferafriendbonusschemeWhatyoullbedoingProvidingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries.ProvidingresolutionstoourcustomersviaCall,ChatandEmail.Handlingcustomerquerieswithempathy,patienceandcompassion.Attendingregularteamhuddles.Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures.Assistinginadhocassignedprojects.WhatyoullneedCustomerserviceexperienceMustbe?uentinGermanandEnglishEffectivecommunicationskillsGoodknowledgeofMicrosoftOfficesuite&Pro? xjdpvnf cienttypingabilitiesAbilitytoremaincalmandlogicalinchallengingsituationsExcellentproblem-solvingskillsEnthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopmentBeAwareofRecruitmentFraudPleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,,reportthemimmediately.GermanSpeakingCustomerServiceAdvisorGermanSpeakingCustomerServiceAdvisorGermanSpeakingCustomerServiceAdvisorGermanSpeakingCustomerServiceAdvisor
Job Title
German Customer Service Advisor