JobTitle:TechnicalFreightSupportSpecialist(Customs&FreightForwardingExperienceRequired)Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Location:Ashford,Middlesex-HybridType:Full-TimeSalary:35kDOE&NegplusexcellentBenefits&hybridworkingClient/RoleOverviewOurclientisaleadingproviderofcustomsclearancesoftwareandservicesintheUK,assistingfreightforwarders,customsagents,andlogisticscompaniesstreamlineimportandexportprocessesbyensuringsmoothintegrationwithHMRCsystemsandfacilitatingefficient,complianttradeoperations.TheServiceDeskisrecognisedforprovidingindustry-leadingsupportforawellknownFreightSoftwaresystem,amatureclient/,includingCDSandNCTS.Duetocurrentexpansionthiswillbeanewkeyroleandexcitingtimestojoinandsupportthegrowingproductrangeandassistinbuildingacutting-edge,web-basedfront-endfromthegroundup.ThepersonWeareseekingaTechnicalFreightSupportSpecialistwithastrongbackgroundincustomsdeclarationsand/orfreightforwarding,self-startingproblemsolverwiththeabilitytolearnnewtechnologiesquickly.Theidealcandidatewillbeacommunicativeteamplayerwithawelcomingandengagingdemeanour.RequiredexperienceThecandidateshouldhavethefollowingexperience:In-depthknowledgeofUKcustomsdeclarationsand/orfreightforwarding.ExperienceofcompletingImport&ExportentriesExcellentcommunicationskills(bothverbalandwritten)withtheabilitytoworkbothindependentlyandaspartofteam.Haveagreatpersonality;youwillbeexpectedtoworkcloselywiththeteam,continuouslylearn,andactivelyshareknowledgewithothers.Haveaproblem-solvingmindset,goodproblemanalysisandakeeneyefordetailAbilitytocopeunderpressureandmeetdeadlinesYoumustalsobeenthusiasticandbewillingtoacceptnewchallenges.Excellentcustomerserviceskills/commercialawarenessNicetohavesCandidateswiththefollowingwillhaveanadvantage:KnowledgeofSequoiaSoftwarePreviousexperienceinacustomerservice/servicedeskrole.BefamiliarwithWindows,WindowsapplicationsandMicrosoftOfficeproducts.Wevaluetherightmindsetoverperfectexperienceifyoubringindustryknowledgeandapassionforgreatcustomerservice,wellhelpyoubuildtherest.WhyJoinUs?Bepartofacollaborativeandsupportiveteam.ReceivetailoredtraininginServiceDeskmethodologiesandpractices.Makearealimpactonsystemscriticaltologisticsandtrade.Morebenefits-25daysholidays(increasingto30)plusbankholidays,companypension,privatehealthcare,employeediscountschemeandgrouplifeassurance. xjdpvnf Hybridworking2daysperweekWFH.
Job Title
Technical Freight Support Specialist