Job Title

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe .Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Key Responsibilities Engaging with guests and team members to meet and exceed their needsActing as a coach and mentor to a large team and to ensure high engagement levels, people development and retentionManaging cost and revenue in all areas of the restaurant without impact on the brand, or quality standardsContinuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experiencePossess a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planningProactively attracting and selecting talent for the department in line with company procedures and culture Key Skills, Qualities & Experience Hands on approach to work, always being productive and looking to improveDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team BenefitsWe offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:Tips typically over 200 per month (2,400 per year)Complimentary bespoke uniform and chef whitesComplimentary meals whilst on dutyRefer a Friend bonus - Earn up to 1000Holiday Buy/Sell SchemeComplimentary employee car parkingComplimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with serviceProfessional development opportunities at all levelsReimbursement on work shoes, sight tests and professional membershipsModern and spacious discounted live in accommodation for eligible rolesAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support .We celebrate success. With an annual awards ceremony as well team events and incentives. xjdpvnf Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.Employee Assistance Programme helpline and online support , along with wellbeing champions onsiteTeam Member of the Month AwardsDiscount on Grantley Halls Restaurants, Spa products and Gift ShopDiscounted stays at Grantley Hall, as well as other Pride of Britain HotelsCycle to work schemeAccess to Stream, allowing you to instantly access your wagesSimplyhealth - Health cash plan