Job Title

Housing ManagerThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. £43,559.84 per annum Cambridge (CB24 9ZR) Permanent Full-Time 35 hours per week Hybrid Working Arrangementsthe majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. About us: CHS is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Our mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join us. About the role: You will: Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions. Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. What are we looking for? A minimum of two years experience delivering and managing a housing service within a social housing environment. A Chartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development. You have strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers. Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others Naturally confident and customer-focused, you bring excellent communication, relationship-building and influencing skills to every interaction Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. xbpsjku A full UK driving licence, use of a car for work purposes and business insurance. Benefits of working for CHS Group: - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026 INTERVIEWS: Thursday 30 April 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager