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Job Title


Collections Account Manager


Company : Echo Personnel


Location : Kettering, England


Created : 2026-04-08


Job Type : Full Time


Job Description

Account Manager Credit Control & Collections Full Time | Permanent | Up to 29,000 + Benefits We are a recruitment agency hiring on behalf of our client , who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management . The Role Youll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme. Key responsibilities Manage delinquent accounts and resolve outstanding balances Confidently handle difficult phone conversations with customers Negotiate partial and extended payment arrangements Build strong relationships with field and sales teams Track performance, provide forecasts and support monthly planning Promote and support credit programmes across the business What Were Looking For Experience in Credit Control / Debt Collections (Financial Services or similar) Confident communicator with strong negotiation skills Organised and able to manage multiple accounts Self-motivated, positive and results-driven Good IT skills including Microsoft Office Qualifications: 5 GCSEs (or equivalent) or 24 years relevant experience TPBN1_UKTJ