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JOB DESCRIPTIONWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Help us create safe, thriving communities for our residents.We have a new opportunity for a Safe Neighbourhoods Officer at join the team at The Guinness Partnership. This is a full-time permanent position, with an agile workstyle that offers a flexible and collaborative way of working, designed to best support our residents.As a Safe Neighbourhoods Officer, you will play a key role in keeping our homes and communities safe by delivering proactive, preventative measures to tackle and reduce Anti-Social Behaviour (ASB). Your responsibilities will include building strong relationships with Local Authorities, neighbourhood policing teams, and external agencies to support coordinated prevention work. You will also apply Local Authority and landlord legal powers effectively to protect customers from harm, including representing Guinness at court for ASB-related cases and produce high-quality casework, conduct thorough investigations, and maintain accurate case notes suitable for legal scrutiny.What we are looking forThe successful candidate will be a resilient, highly motivated individual who adopts a consistently victim-centred and non-judgemental approach to casework. Youll bring strong ASB legal knowledge, effective investigative and case management skills, and the confidence to make sound, independent decisions in challenging situations. Excellent communication, meticulous attention to detail, and a commitment to outstanding customer service are essential.If you thrive in a fast-paced environment shaped by organisational and legislative change and are driven to deliver sustainable, positive outcomes wed be delighted to hear from you.Essential skills and experienceSolid ASB legal knowledgeA clear victim-centred, non-judgmental approach to managing casesResilience when handling challenging situations and delivering sustainable outcomesExcellent customer service with strong interpersonal and communication skillsHigh levels of self-motivation and the ability to organise and deliver work with minimal supervisionStrong investigative abilities and a good understanding of case managementExcellent written and verbal communication & strong attention to detailDesirableExperience delivering targeted ASB prevention initiativesExperience working within housing or property sectorsStrong understanding of regulatory legislation in social housingIf you are interested in finding out more about the role, please review the role profile.Please apply with CV and covering letter, detailing how you meet the essential criteria as detailed in the role profile.REEDTGPBenefitsHolidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. xjdpvnf You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.Performance Pay:Annual Performance Score bonus subject to eligibilityLife Assurance:For peace of mind Guinness provides three times salary life cover in the event of your deathHealth Plan Options:There are a couple of health care schemes available depending on the post gradeVDU/DSE:Free eye test vouchers every 2 years with 55 contribution to glasses if requires for VDU workAdditional benefits include:Access to the Finance wellbeing portalProfessional subscription annual paymentTravel season ticket loanCar lease scheme