Job Title

ServiceNow Platform ArchitectHave you got what it takes to succeed The following information should be read carefully by all candidates.Global Automotive OrganisationRemoteCompetitive Salary & PackageThe OpportunityA global Automotive organisation is continuing to scale ServiceNow as a core enterprise platform underpinning IT, engineering, manufacturing and corporate services. To support this growth, we are seeking a ServiceNow Platform Architect to define and govern how ServiceNow is designed, extended and operated across a complex, multi-region environment.This is a senior architectural role with responsibility for ensuring ServiceNow remains scalable, secure, compliant and aligned to enterprise architecture principles, while supporting ongoing digital transformation at global scale.The RoleAs ServiceNow Platform Architect, you will act as the design authority for the ServiceNow platform, setting architectural standards, guardrails and patterns that shape all current and future implementations.You will sit above individual projects and delivery teams, focusing on platform-wide architecture, governance and long-term sustainability, working closely with Enterprise Architecture, Security, Cloud and senior IT leadership.This role is ideal for someone with deep ServiceNow knowledge who wants to operate at an enterprise, cross-domain architectural level rather than purely hands-on delivery.Key ResponsibilitiesDefine and maintain the ServiceNow platform architecture, ensuring consistency across modules, regions and business unitsEstablish and enforce architectural standards and best practice, covering:Configuration vs customisationData models and CMDB architectureIntegration and interface patternsSecurity and access modelsAct as platform design authority, reviewing and approving solution designs and major technical decisionsShape instance strategy, release management approach and upgrade readiness for a global user baseEnsure ServiceNow architecture aligns with:Enterprise Architecture principlesCloud and integration strategiesCyber security and compliance requirementsSupport platform scalability, performance and resilience as adoption growsCollaborate with Systems Integrators and internal delivery teams to ensure consistent architectural qualityProvide senior-level technical guidance and escalation for complex platform decisionsStakeholder EngagementWork closely with Enterprise Architects to align ServiceNow with broader technology strategyPartner with Security, Infrastructure and Integration teams to maintain platform integrityEngage with senior IT and business stakeholders to translate enterprise needs into architectural outcomesInfluence global stakeholders while balancing regional requirements with enterprise consistencySkills & ExperienceEssentialProven experience operating as a ServiceNow Platform or Technical Architect in a large organisation xjdpvnf Strong understanding of ServiceNow architectural concepts, including:Multi-module platform designCMDB and data governanceIntegrations and enterprise interfacesExperience working within complex, global environmentsAbility to operate strategically while still retaining technical credibilityStrong decision-making and stakeholder influence skillsDesirableExperience in automotive, manufacturing or engineering-led enterprisesExposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps)Familiarity with enterprise architecture frameworks and governance modelsWhy Join?Architect a globally scaled ServiceNow platform at enterprise levelHigh visibility and influence across technology and business leadershipLong-term strategic role rather than project-centric deliveryJoin an organisation investing heavily in digital innovation and transformation