Job Title

Gear4music is one of the UKs leading retailers of musical instruments and equipment, and were looking for an experienced and motivatedSenior Delivery & Installation Specialistto join our new in-house delivery team.Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.About the RoleThis is not a standard delivery role. Youll be responsible for the delivery, installation, and basic setup of high-value musical instruments, including pianos, directly into customers homesacross the UK.As a senior member of the team, you will work with the wider business to ensure every delivery meets our high standards of service, care, and professionalism.Key Responsibilities Deliver, install, and set up large musical instruments (including pianos) in customer homesLead by example, supporting and guiding other drivers on best practiceProvide an exceptional, knowledgeable, and friendly customer experienceSafely handle, position, and assemble equipment where requiredFollow delivery routes to ensure efficiency and timelinessWork closely with Customer Services to deliver a seamless in-house serviceEnsure compliance with driving regulations, including tachograph usageSupport training and onboarding of new team membersYour Skills and Experience: What we're looking for Full, clean UK driving licence with C1 entitlement (7.5T required)Valid Driver CPC (Certificate of Professional Competence)D4 medical (or willingness to obtain) if requiredExperience using tachographs and driving 7.5T vehiclesPhysically fit and comfortable with heavy liftingProven experience in delivery and installation or setup of large/bulky itemsStrong hands-on ability (DIY skills or technical aptitude essential)Excellent customer service and communication skillsMusical knowledge desirable ideally a piano player or strong interest in musicLeadership or team mentoring experienceFlexible to travel nationwideAdditional Requirements Comfortable operating a range of electric vehicles and 7.5T panel van (tachograph required)Longer working days may be required depending on location (e.g. long-distance deliveries such as Cornwall)Occasional overnight stays may be required depending on delivery routesFlexibility around working hours to accommodate longer/shorter days as requiredFull availability during peak trading (mid-November to mid-January)Hours: Up to 48 hours per week (typically Monday- Friday, 9.00am-6.00pm, with flexibility around shorter and longer days as required)What we'll give youAlongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Generous discount scheme across our full range of music and home entertainment productsEmployee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areasAccess to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a Mindful EmployerFree car parking with access to electric charging pointsPlus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay and annual flu vaccinations.If this sounds like the role for you, we'd love to hear from you!We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If yourequireany reasonable adjustments as part of the recruitment process, please let us know. xjdpvnf A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensureappropriate arrangementsare made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-227854