Job Title

Are you an experienced print professional who thrives in a fast-paced, customer-focused environment? We are looking for a Print Account Manager to join our established Print team in Derby. This is an office-based role, perfect for someone who enjoys collaborating closely with colleagues, supporting customers, and taking full ownership of complex print projects from enquiry to delivery.Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.About the RoleIn this role, you will be responsible for estimating, advising on, and managing the production of non-template and complex print jobs. Youll work directly with customers, liaise with suppliers, and ensure each job is produced efficiently, accurately, and to the highest standard. You will also support the day-to-day running of the Derby Print department, playing an integral role in delivering exceptional service and meeting customer expectations.Key ResponsibilitiesInterpret customer briefs for complex print jobs and advise on production methods and specificationsIdentify appropriate suppliers and determine the most efficient production routeManage selected complex jobs from enquiry to completion, including processing sales and purchase ordersAct as the main point of contact for a designated portfolio of Business Print customersEnsure all monthly print invoicing processes are completed accurately and on timeMaintain and update the Progress/Primo MIS systemsSupport the daily running of the Derby Print departmentLiaise professionally with internal teams, suppliers, and customers to ensure deadlines and SLAs are metProvide guidance and support to other team members when requiredRecommend improvements to processes to increase efficiency, profitability, and customer satisfactionEnsure confidentiality and data protection compliance at all timesSkills & Experience RequiredExperience within a print and design environmentStrong organisational skills with the ability to manage multiple tasks and deadlinesExcellent communication and listening skills at all levelsHigh level of attention to detailConfident using IT systems, particularly Microsoft Word and ExcelCalm under pressure with the ability to use your xjdpvnf own initiativeProfessional, customer-focused, and committed to delivering exceptional serviceTeam-player with a positive, ambitious attitudeDesire to exceed client expectations and continuously improveBenefits:Contributory PensionEnhanced Family LeaveCompany Sick PayAnnual LeaveAdditional Holidays for long serviceHoliday Purchase SchemeEmployee Assistance ProgrammeOpt-in Medical SchemeBirthday off/voucherFinancial reward for long serviceCharity Volunteering DaysOgilvie Car Lease DiscountsStaff SalesCostco sign up discountsPension Financial AdvisorEyecare BenefitsChildcare vouchers