Job Title

Revenue Maximisation ManagerBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.53,251Hybrid - Milton Keynes, Rushden,Peterboroughor BostonPermanent, Full TimeJoinAmpliusas a Revenue Maximisation Manager, whereyoulllead the delivery of a consistent and sustainable approach to income recovery. This isa great opportunityto guide a dedicated team and work collaboratively across the organisation to improve outcomes, ensuring servicesremaincustomer-focused while strengthening our long-term financial position.Salary: 53,251 per yearContract: Permanent, full timeYour week: 36.25 hours Monday Friday 9am 5.15pmLocation: Hybrid with a weekly presence in either our Milton Keynes, Rushden,Peterboroughor Boston office.Snapshot of your roleLead and manage the recovery of sundry debts, including former tenant arrears, leasehold charges,rechargesand other non-rent income streamsManage,supportand develop the Revenue Maximisation Team, setting targets, holding regular 1-2-1s and monitoring performance against KPIsDevelop and implement compliant,efficientand customer-focused debt recovery processes and proceduresAnalyse collection data and produce performance reports for senior management and external stakeholdersOversee legal action related to debt recovery, working with internal teams, legalservicesand enforcement agenciesWork collaboratively with internal teams and external partners to improve recovery outcomes and ensure joined-up workingHandle complex or high-risk cases, manage external agency relationships, and ensure complaints are resolved in line with policy and timescalesWhatyoullneed to thrive in this roleProven experience in income collection and debt recovery within social housing or a similar environmentExperience of managing and developing a team, including setting targets and driving performanceStrong knowledge of sundry income streams and relevant legislation,regulationand good practiceExcellent leadership and communication skills, with the ability to engage effectively with customers and stakeholdersStrong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisionsA professional qualification in housing,financeor credit management (or willingness to work towards one)Confident using IT systems, including case management tools and performance reporting dashboardsA fair,empatheticand customer-focused approach, with the resilience and adaptability to manage competing priorities and changePlease read the attached Job Description before applying so you get the full scope of the role.You can read about our colleague benefits here - Ampliuscolleague benefitsImportant - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence.Closing: 26 AprilInterviews: 8 MayWe reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou.The CompanyAmpliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options. xjdpvnf Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.