Job Title

Job OverviewWe are seeking a skilled and motivated Field Service Engineer to join our team in a hybrid role combining on-site customer support with office-based technical work. This position involves installing, maintaining, and troubleshooting equipment at customer locations, as well as supporting internal operations, documentation, and planning when office-based.To be considered for an interview, please make sure your application is full in line with the job specs as found below.This is an ideal opportunity for a hands-on engineer who enjoys variety, problem-solving, and working both independently in the field and collaboratively in an office environment.Field-Based DutiesInstall, commission, and service equipment at customer sitesDiagnose faults and carry out repairs in a timely mannerPerform preventative maintenance and system upgradesProvide on-site technical support and training to customersEnsure all work complies with health 'safety regulationsComplete service reports and documentation after visitsOffice-Based DutiesProvide remote technical support to customers and colleaguesPrepare reports, service documentation, and maintenance recordsAssist with scheduling, planning, and parts coordinationSupport continuous improvement initiatives and product feedbackLiaise with engineering, sales, and customer service teamsEssential RequirementsProven experience in a field service, maintenance, or similar engineering roleStrong fault-finding and diagnostic skills (mechanical, electrical, or electro-mechanical)Full UK driving licenceAbility to work independently and manage time effectivelyStrong communication and customer-facing skillsBased locally and able to travel regularly to customer sitesDesirableRelevant engineering qualification (e.g. HNC/HND, NVQ, or equivalent)Experience with [insert specific equipment, systems, or industry]Familiarity xjdpvnf with service management software or reporting toolsWorking PatternHybrid role: split between field-based work and office presenceRegular travel to customer sites (primarily within UK & Ireland)Office days for planning, reporting, and team collaborationWhat We OfferCompetitive salaryTools, laptop, and mobile phoneTraining and development opportunitiesPension schemeAdditional InformationDue to the nature of this role, candidates must reside locally and be comfortable with a hybrid working pattern involving both travel and office attendance