Job Title

Overview Set in 375 acres of picturesque North Yorkshire countryside, Flamingo Land Resort creates a truly unforgettable experience for Guests of all ages. You'll be joining a fun loving Team helping our Guests find that special gift or souvenir in our shops.Responsibilities Meeting and greeting our GuestsAssisting Guests to find that special giftBeing knowledgeable about our range of productsOffer add ons, deals or sell related productsClean and tidy your work areaEnsure product displays are full & well presentedUse the tills and take paymentsEssential Skills/Knowledge Strong customer service skillsExcellent organisational skillsAbility to work in a front-line Guest facing environmentDay to day duties Customer Service - always smiling and making it your mission to make every Guest experience a memorable oneReporting any relevant information to your line managerDealing with any difficult circumstances or problems that may arise and passing them onto your managers as necessaryEnsuring you are adhering to all policies, guidelines and lawsFilling out and filing relevant paperwork with assistance of your line managerEnsuring that the area in which you work is kept clean and tidy at all times in line with company expectationsPassing on and reporting of all relevant information to supervisors or managersHours Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.Transport We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.Accommodation There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.Benefits Competitive weekly payFree entry to Flamingo Land on your days offDiscounted Friends & Family ticketsDiscounts at many of our food outletsFree full access to our Leisure Complex Pools, Gym, Sauna and JacuzziFree entry to shows & live music eventsFree uniformFree car parkingOngoing trainingTeam Member recognition rewardsWe're committed to the development of our employees and love being the place where many choose to start their working life. Many of our Senior Managers joined us in entry roles and have developed long term careers within the business. At Flamingo Land, we cross train our Team Members across many areas of the resort. This will broaden your skill base and provide the chance to enhance your career development. By gaining experience in our various departments, you will expand your knowledge, increase versatility and this will empower you to grow both personally and terviews for the new season will begin in February 2026. You will be contacted by our friendly Recruitment Team who will conduct an initial telephone chat with you and if successful, you will be invited to attend a face to face interview with one of our Department Managers. Interviews are typically 30 minutes and you will be asked a few competency based questions. If all goes well, you will join us for an induction day, where we will get you Resort Ready! Induction days are fun filled, full of facts about the Resort and will prepare you to work at the Resort. Roles will begin in March and run through until 1 November 2026.#J-18808-Ljbffr