Job Title

UK RESIDENTIAL ACTIVITY MANAGERTitle: Activity Manager (Residential)Job Type: Residential, Full-TimeReports to: Centre DirectorDates: June 22nd to August 1st 2026 (Possibility of extension in some centres starting in June and/or finishing mid-August)Country: United KingdomLocation: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, EdinburghMISSION STATEMENTMove Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course.MLA WELFARE AND SAFEGUARDING STATEMENTMLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights.MLA staff working with young learners will all go through our safer recruitment process including online or face‐to‐face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy.POSITION OVERVIEWResponsible for the activity and excursion programme for international students and for the Activity Leaders.Full‐time summer employment from mid‐June – mid‐AugustResponsible for all aspects of the ESL summer camp programming, including off‐campus excursions and on‐campus activitiesRepresent MLA valuesReports to Centre Director and Operations Manager6 working days per week1 day off per weekResidential employment includes all meals and accommodationPossibility of extension in some centres (starting in June and/or finishing mid‐August)The MLA Activity Manager is a senior position, and the successful candidate will be a member of the school's management structure. You will be responsible for the Activity Leaders, you will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. Your responsibilities include organising all the activities and excursions for our international students and training your staff to run them successfully.Your role is about filling with joy a diverse multicultural exchange and make a lasting impact on the lives of international students. AMs are also responsible for communicating with the Centre Director and Group Leaders, as well as service providers. Summer centres are very busy places and there may be duties to perform in addition to those detailed here.REQUIREMENTSEssentialMust have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residenceProven suitability to work with students under 18: at least 2 references.Be proficient in the use of ITDesirableSummer School experience in the UK or in Ireland.Prior work experience as a managerPrior experience overseeing a strict operating budgetFirst Aid certificateSports/Coaching trainingVolunteering experienceInvolvement in active groups (e.g. scouts, trekking, sports, etc)PERSON SPECIFICATIONAbility to develop positive relationships with students, earning their trust whilst maintaining proper professional boundariesAbility to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroadTeam playerAbility to provide safety and welfare assistance to studentsExcellent communication skills (verbal, written and interpersonal)Display absolute commitment to the highest standards of professional behaviourAbility to motivate and inspire a team under pressure and lead by examplePositive outlookEnthusiasm and creativityExcellent organisational and interpersonal skillsAbility to work long hours in a high‐pressure environmentPassion for working with youthFlexibility and adaptabilityAbility to multi‐taskAttention to detailAptitude to effectively use Microsoft Word and ExcelAbility to be pleasant, polite, and cooperative.SCHEDULEAs an Activity Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded.KEY POSITION ACCOUNTABILITIESComplete all required, paid training/induction meetings prior to and during the programmeReview itineraries and become knowledgeable with all aspects of the programmeComplete risk assessmentsPlan and organise activities and excursions ensuring all necessary resources are available and ready.Use the MLA software effectivelyMaintain a clean, organised and professional Centre OfficeSchedule Activity Leaders rotasOversee the efficient completion of all duties of Activity LeadersWork with the management team and assist the Centre Director to ensure all day‐to‐day centre operations and programme components are properly planned and deliveredAttend meetings with Group Leaders and MLA ManagersBe sensitive to staff needs and feedback, and ensure they are being heard and addressedPromote the welfare of students and adhere to, and comply with the Safeguarding PolicyTRAINING & CPDComplete all required pre‐employment trainingAttend the in‐person induction training and take an active part in discussionsRead and understand MLA policies sent during the recruitment processRead, understand and adhere to the guidelines set out in your HandbookBe open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLARequest guidance on and actively seek professional development to improve you skillsExperienced Activity Managers should be open to provide guidance and actively help peers seeking professional developmentSupport Activity Leaders in delivering excursions and activitiesInspire and encourage Activity Leaders to lead excursions and activitiesWork with the MLA Management Team in designing necessary on‐site trainingCarry out inductions and training for Activity LeadersCarry out two staff appraisals in line with the MLA guidelinesADMINISTRATIVE DUTIESReview, create, and/or confirm all bookings for all excursions and transportation, including extra excursionsCollaborate with the Centre Administrator to ensure all invoices are paid and receipts are properly logged into the accounting softwareDirect the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmesCreate and ensure weekly staff schedules are accurate and available within the online employee scheduling softwareMaintain the Centre Noticeboard providing accurate information and announcements to Group Leaders and studentsWork with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctlyAssist in the sending of Centre SMS from the MLA software to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notificationsAttend regular staff meetings to maintain good communication and positive moraleSAFEGUARDING & WELFAREPromoting the welfare of students and adhere to, and comply with the Safeguarding PolicyConstantly monitor student and staff safety and welfare, addressing any concerns promptly and effectivelyAssist the Centre Director and Welfare Manager with communicating to staff and guests site‐specific emergency evacuation and preparedness plansMaintain 24‐hour on‐call emergency assistance for the centreAddress any guest or staff concerns and properly document and report concernsBe aware of any specific safeguarding needs of minors (those under the age of 18)Company Quality PerformanceWork with the Centre Director to ensure that what has been sold to the guests is being provided by the centreParticipate in a comprehensive Centre induction to all new guests within 24‐hours of arrivalFollow‐up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectivelyLIASINGDevelop a good business relationship with the college/universitySupport the Centre Director to ensure grievance and disciplinary procedures are adhered toProvide support for all direct reports and subordinates when necessaryUse company‐provided communication channels for all business correspondences including company email and phoneDevelop and maintain open lines of communication with Group LeadersSupport MLA Activity Managers at other centres when requiredOFF‐CAMPUIS EXCURSIONSManage off campus excursions to ensure they are properly organised and deliveredAttend one off‐campus excursion per week, when possible, to check‐in with Activity Leaders ensuring that they are providing quality trips in line with MLA expectationsAttend the mini breaks, when possible, to monitor and support the programme when necessaryPerform regular checks to guarantee all buses and transport have been scheduled and confirmedON‐CAMPUIS ACTIVITIESMaintain a visible presence at the CentreMake regular visits to the dining hall during mealtimes to interact with the group leaders and students to confirm operations are running smoothlyManage all sports and evening activities at the CentreEngage the students and encourage them to sign up for the most suitable sport and evening activity choice.Emcee evening activities (eg. MLA's Got Talent)RESIDENCE HALL SUPERVISIONSupport the Night Guardian, Activity Leaders and security staff in the event any issues arise requiring that more than one person be presentCOMPENSATIONResidential Activity Manager GBP 670 weekly. Holiday pay (12.07%) will be added to rates. Inclusive of holiday pay up to GBP 750 weeklyPaid training and induction.Work as part of a strong team and gain experienceOpportunities for professional development e.g. appraisals, opportunities for promotionComplimentary room and full board as part of the compensation packageMLA REPUTATION AND CODE OF CONDUCTMLA Staff Code of ConductTo actively support MLA in its mission to provide quality learningTo provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support themTo comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate mannerTo be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possibleDevelop a good rapport with the students and Group Leaders and avoid absences as much as possibleThere is a specific list of what code of conduct we expect from all staff members in our Staff HandbookMLA EQUALITY STATEMENTMLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non‐job related criteria.#J-18808-Ljbffr