Job Title

IT & Operations Support Technician (Graduate) Christchurch | Office-Based 20,000 - 25,000 (DOE) We're working with a client looking to hire a Graduate IT & Operations Support Technician to join their team on a permanent basis. This is a hands-on, varied role offering a great opportunity for someone early in their tech career to gain broad experience across IT support, e-commerce platforms, and operational systems. Key Responsibilities: Support and troubleshoot issues across an e-commerce platform, including products, pricing, and site functionality Carry out routine platform updates, product management, and configuration tasks Act as first point of contact for internal IT queries (accounts, access, systems support) Investigate order and stock discrepancies, supporting the wider operations team Assist with system improvements, deployments, and documentation Requirements: Genuine interest in technology and how systems work Comfortable working across different systems and troubleshooting issues independently Clear communicator, able to explain technical issues to non-technical users Basic understanding of web technologies (e.g. HTML, CSS) Methodical, organised, and proactive approach Desirable: Exposure to e-commerce platforms (e.g. Magento, Shopify, WooCommerce) Familiarity with tools such as Git, DNS, or cloud hosting environments Experience using helpdesk or CRM systems This is a full-time, office-based role (Monday to Friday, 9am-5pm) Interested? Apply now with your CV and a short covering note outlining your interest in the role. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency TPBN1_UKTJ