Job Title

Technical Salesforce Business Analyst6 Month ContractRemote, must be based in the UKWe are currently supporting a financial services organisation in the search for a Technical Salesforce Business Analyst to join on an initial 6-month contract.This role will suit a hands-on Salesforce Business Analyst with strong Sales Cloud and Service Cloud experience, who is comfortable working closely with both business stakeholders and technical teams. The ideal candidate will have prior experience delivering Salesforce projects within banking or financial services environments, with a solid understanding of regulated processes, integrations, and enterprise Salesforce ecosystems.Key Responsibilities:Gather, analyse, and document business requirements for Salesforce enhancements and ongoing platform improvementsWork hands-on within Salesforce to review and assess flows, validation rules, page layouts, custom fields, custom objects, and automation logicAnalyse existing business processes and translate requirements into detailed Salesforce user stories and functional specificationsSupport the design and delivery of enhancements across Sales Cloud and Service CloudManage and support UAT, regression testing, and release validation activitiesBuild and maintain Salesforce reports and dashboards to support business reporting needsConduct impact assessments for system changes, integrations, and configuration updatesWork closely with Salesforce Admins, Developers, Architects, and third-party vendors to deliver solutionsSupport data quality initiatives, including field analysis, duplicate management, and process improvementsAnalyse integrations between Salesforce and other enterprise systems, understanding upstream/downstream impactsFacilitate workshops with business stakeholders across operations, sales, service, and technology teamsRequired Experience:Proven experience as a Salesforce Business Analyst in a technical / system BA capacityStrong hands-on knowledge of Salesforce Sales Cloud and Service CloudExperience reviewing Salesforce configuration including Flows, validation rules, custom objects, page layouts, and workflow automationStrong experience with Agile delivery, including backlog refinement, sprint ceremonies, and user story creationExperience supporting UAT, testing cycles, and release deliveryStrong stakeholder engagement skills, with the ability to work across technical and non-technical teamsRecent experience working in banking, wealth management, lending, or wider financial servicesStrong understanding of data migration, data quality, and Salesforce integrationsComfortable working in fast-paced enterprise environments with multiple workstreams