Job Title

Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.As a Sales Assistant , you'll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You'll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.What You'll GetCompetitive PayStaff Discount across all Frasers Group brandsProgression Opportunities across our fast-growing retail networkPremium Working Environment in a new, luxury retail spaceTraining and Development to help you succeedJob Description Greet all customers with warmth, confidence, and professionalism.Ask open-ended questions to understand customer needs.Recommend and locate suitable products, staying up to date on current collections and trends.Share information about in-store promotions and loyalty benefits.Handle cash and card transactions accurately.Maintain a high standard of store presentation and cleanliness.Support replenishment and ensure the shop floor is ready for trading each day.Deliver consistent, high-level customer service in line with the Flannels brand.Actively offer add-ons and alternative product suggestions where appropriate.Ensure full compliance with all Flannels policies and procedures.Qualifications Confident, enthusiastic, and motivated to deliver results.Excellent communication and interpersonal skills.Customer-focused, with a passion for delivering exceptional service.Team player who thrives in a fast-paced retail environment.Reliable, flexible, and willing to adapt to changing business needs.Fashion-aware with a strong interest in designer and contemporary brands.Additional Information AtFlannels, we live by our core values:Think Without Limits – Move fast, take bold action, and bring the team along with you.Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.Be Relevant – Stay connected to our people, our partners, and the planet.This is a zero-hour contract . Working hours will vary and are not guaranteed each week.Due to high interest in this role , we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.#J-18808-Ljbffr