Job Title

General ManagerStar Pins Liverpool School LaneResponsibilitiesEnsure we are delivering the best gaming experience for our guests on every visit.Creating and delivering quarterly business plans.Leading by example through training, coaching and developing a winning team.Managing a P&L to meet financial targets and expectations.Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus.Managing the Safety, Security and licensing aspects of the business.Managing our guest experience platform to improve service and standards.Maintain a fun and engaging culture using our Brand Standards and Company Ethos.Monthly reviews with all your team members encouraging their growth and development.Ensuring service standards and duty management are upheld throughout operating hours.Be an industry expert in all areas of duty management.QualificationsPassionate attitude.Loves to be professional playful.Always gives good energy.Strong team motivation and leadership skills.Displays a good work ethic and shares knowledge.Confidently creates positive team culture and reinforcement.Works autonomously and utilizes resources where available.BenefitsVery competitive salary.Achievable bonus scheme.Tips & service charge shared equally amongst the whole team.50% off food & drink & free gaming.Regular team incentives with rewards including paid trips abroad.Two staff socials throughout the year.Employee Assistance Program with free counselling services.Further development opportunities within the company growth.Development courses including leadership, mental health awareness, first aid and personal licences.Access to Rewards Gateway, offering discounts at 100s of retailers.Holiday allowance increasing each year with length of service.Cycle2Work Scheme.SmartTech – buy tech from Currys and spread the cost interest free.Full access to your Tips & Service Charge weekly through TiPJAR.Job Specifics45‐hour working week across 5 shifts.Availability to work weekends and public holidays.Reliable commute to work.Managing a large team of up to 50 staff members.Reporting KPI's weekly, monthly, and quarterly to the Area Operations Manager.Liaising with all departments of the Professionals At Play business including marketing, sales, finance, operations and maintenance.#J-18808-Ljbffr