Job Title

Account Manager We have several fantastic opportunities for Account Manager with a minimum of 12 months experience driving client retention and renewals with a consultative sales style. Salary:£28k£29k Realistic commission(first year): £5,000£10,000 Position: Own client retention, delivery satisfaction and commercial growth for a portfolio of clientsact as the main point of contact and the bridge between clients and delivery teams. Key responsibilities: Build strong, trusted relationships with client stakeholders; be the day-to-day contact. Drive client retention and renewals; own renewal conversations and commercial outcomes. Deliver regular performance reviews and reporting that show value and next steps. Identify expansion opportunities and work with Sales/Delivery to upsell where appropriate. Coordinate delivery and data teams to ensure meetings booked meet client expectations. Maintain immaculate account records in Salesforce; produce account plans and roadmaps. Proactively solve issues and manage escalations to a timely resolution. Who were looking for: Culture fit Warm, dependable and collaborativegets on with people and makes them feel confident in your ownership. Invested in clients and the team; willing to roll up sleeves and help improve delivery where needed. Style of selling Consultative and outcome-led: emotional selling that uncovers pain, desired outcomes and the commercial impact of solving a problem. Confident running strategic conversations and translating metrics into stories that compel renewals and upsell. Experience 'skills 12 months + experience in B2B sales/account management, sales or 360 recruitment. Strong commercial mindsetable to read metrics, tell a story and make recommendations. Comfortable owning retention targets and running renewal conversations. Excellent communicator and organiser; confident running client review meetings. Experience with Salesforce and basic data/analysis skills preferred. Empathetic, proactive and solutions-oriented. KPIs / success measures Client retention rate and renewal %. Account revenue growth / upsell value. NPS / client satisfaction scores and delivery quality metrics. Timeliness and quality of client reporting and account plans. Progression & training AM ? Senior AM progression based on retention performance, account growth, client feedback and leadership behaviours. We provide coaching, sales & account management training and time for strategic account work. Benefits Competitive salary within the stated range and the realistic commission above (£5k£10k first year). Uncapped commission Standard benefits (wellbeing support, training, flexible leave). Clear ownership, visible impact and a supportive, informal team culture.TPBN1_UKTJ