Job Title

Deputy Manager - Outreach Services We are seeking an experienced and compassionate leader to help drive high quality outreach services supporting people sleeping rough to move towards safety and stability.Position: Deputy Manager - Outreach ServicesLearn more about the general tasks related to this opportunity below, as well as required skills.Salary: 32,439 - 35,909 per annumContract: PermanentHours: 37 hours per week (including some evenings, weekends and bank holidays on a rota)Location: Southend on SeaClosing date: 12th May 2026About the roleThis is a key operational leadership role within a frontline outreach and homelessness service. Working closely with senior colleagues, you will ensure a coordinated, person centred approach across street outreach, day services and accommodation pathways. You will have operational responsibility for outreach and navigator services, ensuring people sleeping rough are identified, supported and moved off the streets into appropriate accommodation and support as quickly and safely as possible.Key responsibilities include:Leading and overseeing outreach and navigator services, ensuring effective street-based work and pathway managementMaintaining oversight of risk, safeguarding and complex cases, providing clear leadership and decision-makingLine managing, supervising and supporting outreach staff, peer mentors and volunteersEnsuring high-quality, trauma informed and psychologically informed practiceOverseeing rotas, staffing levels, service delivery quality and performance monitoringWorking in partnership with local authorities, health services and voluntary sector partnersDeputising for senior managers and providing cross-cover where requiredAbout youYou will bring experience of working within homelessness, rough sleeping or related support services, ideally with people experiencing multiple and complex needs. You will have experience of leading or supervising staff or volunteers in a frontline setting and managing risk and safeguarding concerns.You will be a calm, values led and credible leader with strong decision making skills, excellent communication abilities and a genuine commitment to person centred, ethical practice. You will be resilient, emotionally intelligent and able to support staff wellbeing while maintaining clear professional boundaries.About the organisationThis organisation is a well established charity committed to supporting people experiencing homelessness and social exclusion. xjdpvnf Working through outreach, day services and accommodation pathways, it focuses on reducing rough sleeping and supporting individuals to rebuild their lives through compassionate, collaborative and high quality services.Other roles you may have experience of could include: Service Manager, Outreach Manager, Homelessness Services Manager, Rough Sleeping Coordinator, Housing Support Manager, Assistant Manager, Team Leader, Project Manager (Homelessness), Senior Support Worker