Job Title

Our client, an independent business, who are very reputable and successful through selling their goods to trade and distribution partners are looking for a candidate who is very comfortable speaking with customers and clients mainly via the phone and email to gain orders and keep in regular contact for future sales - Building a good rapport is key!The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.This is not a hard selling sales role with cold calling - it's sales through excellent customer service, so someone with the right personality, enthusiasm and drive will fit in well and be successful.Overseeing your own client accounts your duties will includeLooking after and maintaining regular contact with a given portfolio of customersMaintain and grow business relationships by understanding regular requirements of the customer and potential upselling opportunities when a need arises.Provide an excellent customer service to all general inbound calls to the department.Processing orders from customers over the phone, by email and online via the company websiteDeveloping existing customer relationships and working to sales targets - there is no cold calling involvedHandling a variety of inquiries relating to deliveries, returns, repairs or customer supportSkills, Personality and Experience RequiredTelephone sales/customer service experience is an advantage but not essential as full training will be given - you must be confident picking up the phone!You have a positive attitude and will possess strong skills in administration and in customer communication (phone/email)Excellent time management skills, the ability to multi-task, and be happy to work on your own initiative as well as part of a team. xjdpvnf Excellent communication skills and rapport building skillsWorking hoursMonday to Friday - 8.30am to 5pm (30 Mins lunch)Salary & Rewards26,400 + OTE (33,000 realistic in first year)Free parking available on site.Weekly training22 days holiday + bank holidays + birthday offProduct discountsTeam events and 'away days'Cycle to work scheme