Job Title

Your new companyFind out more about this role by reading the information below, then apply to be considered.We are currently recruiting for a Complex Needs Support Worker to provide short-term cover within a homelessness prevention service in Plymouth. This service delivers intensive, person-centred support to individuals with complex needs living in supported accommodation across multiple shared houses.You will work on an outreach basis, providing one-to-one support and case management to help people stabilise their situations and move towards greater independence. The service operates using trauma-informed practice and Psychologically Informed Environment (PIE) principles.Your new rolePrioritise immediate customer needs and effectively manage riskProvide intensive, personalised support and robust case managementSupport customers to engage in recovery-focused support planningEnable access to benefits, funding, and specialist external servicesBuild and maintain professional relationships with partner agenciesPromote independence and sustain tenanciesMaintain accurate case notes, records, and support plansWork collaboratively as part of a wider support teamWhat you'll need to succeedExperience in homelessness, supported housing, mental health, substance misuse, or related services (desirable but not essential)A strong understanding of safeguarding and professional boundaries (or willingness to learn)A resilient, calm, and pragmatic approach to challenging situationsEmpathy, patience, and a non-judgemental attitudeExcellent communication, listening, and engagement skillsGood organisation, IT, and written skillsSelf-motivated, proactive, and solution-focusedAbility to travel between multiple locations across Plymouth (full driving licence required)SafeguardingSafeguarding children and adults is a priority. This role is subject to safer recruitment checks in line with current legislation.What you'll get in return12.95 per hour for a full-time temporary roleOpportunity to gain hands-on experience within a homelessness prevention and complex needs serviceA rewarding role where you can make a genuine difference to people's livesSupport from an experienced, values-driven teamExposure to multi-agency working with health, housing, and support servicesThe chance to build your skills in case management, safeguarding, and risk managementA role well-suited to professionals seeking meaningful temporary work or those looking to develop their career in housing and support servicesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xjdpvnf Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at .uk