About Us Grwp Llandrillo Menai was established in 2012 as a result of mergers between Coleg Llandrillo, Coleg Menai and Coleg Meirion-Dwyfor. It employs 2,000 staff and delivers courses to around 21,000 students, including over 1,500 higher education students, across Anglesey, Conwy, Denbighshire and Gwynedd. The Grwp aims to support the economy of North Wales by equipping local people with the skills and qualifications needed to ensure the competitiveness and success of the region. The Grwp's wide range of courses, high quality learning experiences, first-class facilities and talented staff all contribute towards the achievement of these goals. Additional opportunities to study locally for degrees and professional qualifications enable more young people and mature learners to achieve their potential. A University Centre at the Rhos-on-Sea Campus provides fabulous facilities for the Grwp's Higher Education students. Our mission of 'Improving People's Futures' captures what we are about as a further education organisation. Although delivering successful qualifications is essential to us, we also make a significant impact on social cohesion and economic development. We aim to be at the heart of our communities and to be the skills engine that drives the success of North Wales. Job purpose The Senior Welfare Officer is responsible for leading and coordinating the welfare services across the Grwp Llandrillo Menai campuses (1 East and 1 West), ensuring that all learners receive appropriate pastoral care and support. Reporting the Learner Services Manager the role is essential in fostering a safe, inclusive, and nurturing environment where students can thrive academically, socially, and emotionally. By coordinating staff within the Learner Services Welfare team, this role supports student wellbeing through proactive interventions, advice, and guidance on issues such as mental health, safeguarding, personal development, and financial hardships. The Senior Welfare Officer will also work closely with external agencies and internal departments to promote student welfare, tackle barriers to learning, and contribute to the overall student experience and retention strategy. Key to this role is the ability to identify trends, respond to individual and group needs, and implement policies and programs that support the overall wellbeing of the student community. Contract type - Temporary to 31 August 2027 Weekly Hours - 37 hours per week Annual Leave - ? 28 days leave per annum, rising to 32 days after 5 full holiday years continuous service (01 September to 31 August). ? All normally observed public holidays, determined annually. ?Up to 5 days efficiency closure days per annum, determined annually. Pension - Local Government Pension Scheme TPBN1_UKTJ
Job Title
Senior Welfare Officer