Top Job Located in North Mankato, MN Salary: 18.00Customer Service RepresentativeFull Time | 40 hours wk+ | Day Shift$18.00 hour with OT potentialSaturdays mandatory during peak spring & summer seasonOn-Site workResponsibilities include:Answers inbound customer callsResponds to customer emailsOutbound sales callsResolves customer service concerns and determine best course of actionEscalates customer issues requiring extensive problem solving to CSR ManagerUpdates and maintains customer database with accurate customer information and timely data entryUpdates customer accounts after phone contactAdds services to existing customers based on field recommendationsProvides resolution and timely follow-up with the customersReturns messages received during off hoursAdditional Company Perks Newly remodeled office spacesNew and improved training courses to allow employees faster time from orientation to on the floor sales with commissionDo Not wait to hear more, call Shaila at Express today or apply online:(507)387-5620 or QualificationsQualified applicant should have:Strong writtenverbal communication and problem-solving skills requiredPrevious retail salescustomer service experience preferredWritten and verbal communication skills for professional business interactionsComputer skills with data entry proficiencyOrganizational and time management skills, including punctuality for on-time attendanceAbility to work independently under general supervision and collaboratively as part of a teamBenefits offered:Holiday PayFull Benefits401KWeekly paychecks#3310OSExpress Office: Mankato 113 Monroe AvenueNorth Mankato, MN 56003
Job Title
Customer Support Representative