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Please note, this role is hybrid-in office based at our Support Center in Irving, TexasThe Manager - Data Science role is critical in helping to determine which CRM tactics most effectively drive long-term value with our customers. The ideal candidate will creatively apply advanced analytic techniques, ranging from DOE to predictive models and machine learning, that will both articulate business impact and optimize marketing spend. Clear communication of complex analyses and the ability to tell a story with data are critical to succeed in this role.Major ActivitiesStrategic Thought LeadershipDesign and execute analytics projects to quantify impact from various marketing campaignsWork with business partners to identify the challenges that needs to be quantifiedAct as subject matter expert for all projects in which involvedData AnalyticsMine extensive database in support of business insights and measurementDevelop well-thought, actionable insights using advanced analytics techniquesDetermine best approach for each analysis and articulate pros/cons of methodologyEnsure quality of data used in analysis and all presentation materialEffectively manage multiple projects simultaneously, from long-term projects to shorter, ad-hoc projectsAutomate standard deliverables and reduce repetitive processes for self and teamBusiness Insights & Cross Functional PartnershipsManage internal client relationships and serve as the SME for analytics within the CRM functionTell a story with data: gain buy-in from partners through the development and communication of compelling, easily understood analytics presentationsProvide strategic recommendations based on analyses tied to the organization's goals that will drive business resultsEffectively communicate with analytics team members and business partners with varying levels of understanding regarding analytics disciplineStaff Management & DevelopmentManage a team of data scientistsMentor analysts regarding analytics best practices, methodologies, and programming techniquesDevelop objective staff development strategies, effectively growing the capability sets of team and guiding analysts on their career advancementOther duties as assignedMinimum Knowledge/Skills/AbilitiesMinimum EducationBachelor's degree in relevant quantitative field required, Master's preferredMinimum Special Certifications or technical skillsFluent in data fundamentals: SQL, data manipulation using a procedural language (R, Python), statistics, experimentation, and modelingProven track record of using data to provide actionable business resultsMinimum Type of experience the job requiresA minimum of 5 years of relevant work experience in data science for a consumer centric companyProven experience partnering with business decision makers on advanced analytics topicsExpert-level experience with a wide range of quantitative methods that can be applied to business problems. This includes knowledge of modeling techniques and statistical conceptsOtherWork as a self-starter, not waiting for direction from senior leadershipPreferred EducationAdvanced degree preferred in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customersto create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).EEOC Know Your Rights Poster in EnglishEEOC Know Your Rights Poster in SpanishEEOC Poster Optimized for Screen ReadersFederal FMLA PosterFederal EPPAC Poster