Job Title

Pay$28.85 - $31.25/hour + up to a 5% Discretionary Bonus and a full benefits package including:Medical/Dental/Vision InsuranceUnlimited PTO401k with a Match9 Paid HolidaysFree Downtown Denver ParkingAccess to Property Amenities including Fitness Center, Climbing Wall, Golf Simulator, and more!OverviewOur client, an established commercial property management company, recently acquired a mixed-use (office and retail) high-rise in Downtown Denver and is seeking a Property Administrator and Tenant Experience Coordinator to join their team. This individual must be a people-oriented professional who enjoys engaging with the building community and demonstrates strong organizational, administrative, and computer skills, along with creativity and attention to detail. This is a 100% in-office position located in Downtown Denver (free parking included).The five core competencies for this role includeCustomer Focus: Demonstrates empathy, professionalism, and responsiveness to tenant needsEvent Coordination: Creative and detail-oriented in planning and executing tenant engagement initiativesOperational Efficiency: Maintains accurate records and supports smooth daily office operationsCommunication: Skilled in clear, professional correspondence at all levelsAdaptability: Effectively balances administrative responsibilities with tenant engagement initiativesJob DutiesAdministrative & Office OperationsWelcome visitors to the management office and respond to inquiries in a professional, customer-focused mannerMonitor and order office supplies and coordinate maintenance or repair of office equipmentMaintain tenant certificates of insurance, contracts, and other property documentation in accordance with company policiesProvide administrative support to the Senior Property Manager, General Manager, and Chief Engineer as neededAccounting & Financial SupportProcess property invoices in Nexus, ensuring accurate coding and timely paymentTrack and bill tenant work orders and prepare miscellaneous charge statementsFollow up with tenants regarding unpaid rent or outstanding balancesAssist with financial record-keeping and reporting related to property operations and eventsTenant Relations & Customer ServiceServe as the primary liaison between tenants and the Property Management team, ensuring clear and professional communicationRespond promptly to tenant inquiries and coordinate service requests to ensure timely resolutionConduct regular tenant check-ins and assist with organizing annual tenant meetings to gather feedback and strengthen relationshipsMaintain tenant contact lists, welcome packages, and tenant handbooksSupport community outreach programs, tenant recognition initiatives, and wellness partnerships to enhance tenant engagementEvent Planning & MarketingPlan, coordinate, and execute tenant events, including concept development, budgeting, logistics, vendor coordination, and post-event reportingCreate promotional materials such as flyers, newsletters, and social media posts using Canva and MailchimpManage property communication tools, including updates to the property website, Angus portal, and event calendarsDevelop and maintain marketing materials such as amenity guides, tenant discount programs, and newslettersTrack event attendance and feedback to measure success and identify improvement opportunitiesQualificationsBachelor's degree preferred; High School Diploma required1 + years of experience in property managementExperience in Accounts Payable requiredProficiency in Microsoft Office Suite, especially Excel and PowerPointExperience with property management systems such as Angus and Nexus (strongly preferred)Experience with social media marketing and tools like Mailchimp and CanvaStrong organizational and time management skills with the ability to multitaskExcellent written and verbal communication skillsA collaborative team player with a proactive, solutions-oriented mindset