Our client, a contemporary fashion and accessories brand, is seeking a Director of IT to join their team in NYC on a hybrid schedule (4 days in office). High proficiency in NetSuite is required for this role, with the ability to both architect solutions and execute independently, while operating effectively in close partnership with executive leadership in a dynamic, direct communication environment.Job Duties IncludeAct as the primary administrator for the NetSuite platform, overseeing system performance, upgrades, enhancements, and new feature requestsTranslate business needs into detailed functional and technical requirements, ensuring alignment with broader objectivesPartner cross-functionally to support system readiness, including user training, testing, rollout, iteration, and ongoing supportDesign, build, test, and implement system customizations and enhancements to meet evolving operational needsManage and optimize all system integrations, including EDI, API, and connections across eCommerce, marketing, and inventory platformsOversee and improve integration with Shopify, identifying opportunities for increased efficiency and scalabilityDevelop and automate recurring reports (daily/weekly), including KPI and CRM reporting, to support team and leadership decision-makingTroubleshoot and resolve system issues, proactively identifying opportunities for improvementServe as the primary liaison with external IT vendors, ensuring smooth operation of all technology systemsSupport general IT operations as needed, including hands-on tasks such as office technology setup and maintenance (e.g., hardware installation, connectivity)Contribute to broader operational initiatives, including occasional travel to support retail store openings, closings, and on-site system setupJob Qualifications Include3+ years of experience administering ERP systems, with strong expertise in NetSuiteProven ability to build workflows, dashboards, and customizations within NetSuiteComfortable working directly within the system to configure setups and independently pull and analyze reports (e.g., KPI, CRM data)Strong understanding of retail systems and processes, with experience supporting finance and/or product functions from a technology-driven perspectiveExperience managing system integrations (EDI, API, and third-party platforms)Hands-on, solutions-oriented mindset with a strong sense of ownership and accountabilityAbility to operate effectively in a fast-paced, high-expectation environment, including direct interaction with senior leadershipWillingness to take on both strategic and tactical responsibilities, including occasional IT-related tasks outside of core ERP administrationStrong communication and interpersonal skills, with the ability to present effectively to leadership and cross-functional teamsCollaborative, adaptable, and proactive approach with a "roll up your sleeves" mentalityOpen to occasional travel as needed to support business operationsSalary: 160k - 170k + bonusThe description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@For positions subject to "Fair Chance" laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.Please refer to our website: for access to our Right to Work and E-Verify.
Job Title
Director of IT