Job Title

This is a Change Adoption team role focused on organizational change management communications. The ideal candidate is a strong writer and content producer "” not a technical writer "” who can create polished, publishable content with minimal guidance and juggle multiple projects simultaneously.Key ResponsibilitiesThe candidate will create and manage a high volume of SharePoint pages (several per week), ranging from simple copy-only pages to more complex layouts requiring wireframes, multiple columns, and embedded images. Beyond SharePoint, they'll produce user guides, presentations, video scripts, and a wide variety of change adoption and communication content. Much of the work is IT-related, communicating technical change to both the entire company and smaller groups.Must-Have SkillsStrong writing and editing ability "” candidate must be able to write and edit independently, without relying on AISharePoint proficiency, including building and designing web pages from scratch; SharePoint Design experience is a big plusOrganizational change management experience (e.g., ADKAR, CTME frameworks); understanding current state and mapping to future state is helpfulOperational coordination and logistics skillsExcellent written and verbal communicationMicrosoft PowerPoint proficiencyAbility to learn a business quickly, produce content with little guidance, and think independentlyNice to HavePortfolio or writing samplesSharePoint Design page experience (noted as a significant differentiator)What They're NOT Looking ForA technical writerSomeone who relies on AI for writingSomeone with a research/long-form article background "” this role is headlines, subheads, digestible content, not deep-dive articlesMortgage industry experience is not requiredTop 3 Skills (Per Manager)SharePointHigh-level communication skillsAbility to produce polished, publishable content