Job Title

[Role Summary]Salary$75,000 - $85,000 per year (Negotiable based on experience and qualifications)LocationDel Amo Fashion Center, 3525 W Carson St, Torrance, CA 90503QualificationsBilingual in Korean and English (Required), 3-5+ years of retail management experience.Key FocusWe are seeking a professional to oversee overall store operations through bilingual proficiency (Korean/English) and hands-on leadership.[About the Company]"Affordable Lifestyle, NCAT" NCAT completes our customers' styles through jewelry, hair accessories, and fashion items that bring small joys to everyday life. We strive to make every moment shine and have consistently grown alongside our customers.[Korea's No.1 Fashion Retail Brand] For the past 15 years, NCAT has been the dominant leader in the fashion accessory market in Korea under the brand name 'N.CAT' (Mot-Duen-Goyang-i). Currently operating over 140 stores through a robust multi-unit system, our strong market presence and trend analysis expertise are NCAT's unique competitive advantages.[Grow With Us] Building on our proven success in the Korean market, NCAT is now launching its global expansion starting with California. Our first milestone is the confirmed opening of our flagship U.S. store in the Del Amo Fashion Center, Torrance, CA (scheduled for July 2026). We are looking for a talented manager to help us write the next chapter of our history in the U.S. market. We welcome passionate experts who deeply understand our brand values and are ready to lead change and growth in a new market.[Key Responsibilities]Team Leadership & Personnel ManagementLead the store team to maintain service standards and make operational decisions based on real-time situations.Establish labor plans, manage schedules, and oversee total labor costs based on sales targets and customer traffic.Take responsibility for team operations, including attendance, performance management, evaluation, and feedback.Lead HR operations, including hiring, onboarding, and training, to build and maintain a stable store organization.Store Operations & Payment ManagementAssume full responsibility for overall store operations, including POS, payments, cash management, and daily settlements.Execute and manage compliance with payment regulations, security standards, and company policies.Continuously improve operational efficiency and manage the floor to ensure smooth customer service during peak hours.Business Performance & SalesManage store performance metrics (conversion rates, average transaction value, sales per hour) and take responsibility for achieving sales goals.Develop and implement sales strategies reflecting store conditions and customer demographics to drive results.Oversee overall inventory operations, establish systems for loss prevention, and minimize shrinkage.Brand Experience & Customer ExcellenceOversee the customer experience, continuously improving service quality and maintaining brand standards.Maintain the store's cleanliness, organization, and Visual Merchandising (VMD) to align with the brand image.Directly resolve customer complaints and issues to improve satisfaction and brand trust.Build relationships with customers and expand the local customer base to establish a sustainable sales foundation.[Qualifications]Language SkillsProficiency in both Korean and English (Bilingual Required). Spanish proficiency is a plus.ExperienceMinimum 3-5 years of management experience in fashion retail (Experience in accessories/sundries preferred).Operational SkillsExperience in labor cost budget management and scheduling software.CommunicationExcellent communication skills to mediate team conflicts and foster a positive organizational culture.FlexibilityAbility to work a flexible schedule, including weekends, holidays, and evenings.Physical RequirementsAbility to stand for 8+ hours and lift/move inventory boxes weighing up to 50 lbs.Start DateScheduled for June 2026 (Includes pre-opening training and store setup period).[Compensation & Benefits]Salary: $75,000 - $85,000 per year(Exempt) (Negotiable based on experience and qualifications).Benefits:Health Insurance support401(k) Retirement Plan with matching programPaid Sick Leave[Legal Disclosures]At-Will Employment: This employment relationship is "At-Will" as defined by California state law.Equal Employment Opportunity (EEO): NCAT provides equal opportunities to all applicants regardless of race, religion, gender, age, or disability.Fair Chance: In accordance with the Los Angeles Fair Chance Initiative for Hiring, qualified applicants with criminal histories will be considered fairly within legal frameworks.