Job Title: Administrative & Operations AssistantPosition Summary:Mile High Multilingual Services seeks a highly organized, dependable, and fast-learning Administrative & Operations Assistant to support our daily business operations. This role is vital to ensuring smooth workflows across departments, supporting both internal teams and external clients. The ideal candidate thrives in a fast-paced, multicultural environment, demonstrates excellent customer service skills, and takes initiative with minimal supervision.Key Responsibilities:Provide administrative support to operations and management teams, including document handling, scheduling, data entry, and internal communications.Answer and route incoming calls and emails professionally and efficiently.Assist with onboarding documents, background checks, and credentialing processes for independent contractors.Maintain organized digital and physical records, including contracts, forms, and assignment logs.Coordinate logistics for appointments, meetings, and interpreter assignments as needed.Manage interpretation equipment inventory, ensuring all equipment (e.g., headsets, receivers, transmitters) is properly maintained, tracked, and available for linguists when needed.Support billing processes by gathering and verifying required information. Escalate urgent matters to the appropriate staff and track open items through to resolution.Help maintain a positive and professional front office or reception presence when clients or vendors visit.Qualifications:Must reside in Colorado and be available for on-site work.College degree (at least an associate's) 1-3 years of experience in administrative, operations, or office support roles.Excellent organizational and time-management skills.Strong customer service orientation and ability to communicate professionally across diverse populations.Ability to prioritize, multitask, and remain composed under pressure.Fast learner who can adapt to new tools, software, and procedures.Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with Google Workspace, CRM, or scheduling platforms is a plus.High attention to detail and accuracy.Professional attitude, strong sense of responsibility, and proactive work ethic.Work Environment & Expectations:Must be able to work independently and within a team setting.This is a fast-paced environment with frequent multitasking and shifting priorities.Punctuality and dependability are critical.Must uphold client confidentiality and data protection standards at all times.Additional Information:Mile High Multilingual Services is a smoke-free and drug-free workplace
Job Title
Administrative & Operations Assistant