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Job Description:Insight Global is seeking an experienced Office Administrator with a background in insurance verification to join one of our local ENT practices in Willow Grove, Pennsylvania. The ideal candidate will be responsible for verifying patient insurance coverage, obtaining pre-authorizations, and ensuring that all necessary pre-certifications are completed. Additionally, this role includes front desk duties and may require working longer hours due to patient volume, typically around 30-40 patients daily.Key Responsibilities:Verify patient insurance coverage and benefits eligibilityObtain pre-authorizations and pre-certifications for procedures and treatmentsUtilize NaviNet and PEAR portals for insurance verification and authorization processesCoordinate with medical staff to ensure all necessary documentation is available and accuratePrepare and submit insurance claims, and follow up on any issues related to insurance verification and claim submissionResolve patient billing and insurance inquiries and disputesMaintain accurate and up-to-date patient insurance information in the practice management systemPerform front desk duties, including greeting patients, scheduling appointments, and managing patient flowMust Haves:GED/DiplomaInsurance Verification experiencePre-authorization experiencePre-cert experienceKnowledge of NaviNet and PEAR portalExperience in a medical surgical practiceKnowledge of insurance policies and procedures