At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.Become an integral part of an emerging business for Theory. The Ecommerce Reporting & Analytics Assistant is responsible for compiling, analyzing and reporting data across several critical areas of the ecommerce business: digital marketing, voice of customer insights, in-season financial performance, site metrics, and product performance. This role will assist cross functional teams by delivering date insights to drive strategic decision making and improvements to ecommerce operations.Responsibilities Digital Marketing:Support in pull weekly, monthly and quarterly marketing performance in both paid and owned channelsRun analysis for campaign performance and make recommendations based on dataSocialVoice of Customer:Update and develop key reports for sharing VOC data across the organizationSupport in our monthly hindsight reporting to senior management and make recommendations for assortment improvementsPull key reporting for customer reviews, and customer satisfactionFinancial In Season ReportingUpdate daily reporting for management reviewWork closely with finance team to ensure all ec information is accurate for P&L forecastingUpdate any reporting for GHQ, with supervision from managementSite Metric ReportingUpdate key site reporting on a daily basis to track sales, conversion rate, average order value and sessionsDrive deeper analysis of page performance to improve our site linking strategiesAnalyze the data to influence and suggest site boosting strategies and content placementProduct ReportingAnalyze product performance data to identify trends, opportunities and areas of improvement on a daily, weekly and monthly basis.Collaborate with merchandising team to provide site metrics to influence buying strategiesSupport in reviewing inventory position for ec channel and review any potential OOS as well ensure we are proactive in our liquidation of aged productsAd Hoc Analysis Respond to ad hoc reporting requests and conduct special projects as neededWork closely with IT in the development of automated reporting solutionsRequirements2+ years' experience in Analytics, E-commerce experience preferredBachelor's degree in Business, Marketing or other quantitative field preferredExcellent analytical and problem-solving skills with a strong attention to detailAbility to build reports and summarize data in a meaningful way for the goals of the businessWillingness to learn about and participate in other areas of the ecommerce businessComputer proficiency MS Office: Outlook, Excel, WordExcellent interpersonal skills supporting a team environmentExcellent communication skills - verbal and writtenStrong planning and organizational skills with a sense of priority for deadlinesSalary range: $31/hr -$33/hr**The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
Job Title
Ecommerce Reporting & Analytics Assistant