Job Title

Job Title: Lead Patient Coordinator (Full-Time - Manhattan)Location: MidtownCompensation: $55,000-$67,000/year (Base + Monthly Bonus)Schedule: Monday-Friday/ 40 hours/week | On-siteAbout the RoleWe are a highly regarded specialty medical practice in Manhattan seeking aprofessional and experienced Lead Patient Coordinator to join our team. This role is ideal for someone with a strong background in patient-facing administrative work who thrives in a fast-paced environment and is committed to delivering an outstanding patient experience.ResponsibilitiesServe as thelead coordinator for front desk operations at one of our Manhattan officesGreet and assist patients in a warm, professional mannerManage appointment scheduling, confirmations, rescheduling, and follow-upsOversee the daily and weekly front desk staff schedule to ensure coverageMaintain accurate patient records and handle check-ins, check-outs, and paymentsCollaborate with clinical staff and remote scheduling team to ensure a smooth patient flowProvide a consistent, welcoming experience that encourages positive online feedbackTake ownership of front desk performance, accountability, and service standardsQualifications5+ years of experience in a patient coordination or medical front office role (specialty practice preferred)Prior experience in a lead or supervisory role is strongly preferredProficiency with EMR/EHR systems (e.g., Nexgen, AthenaHealth, or similar)Excellent interpersonal, multitasking, and communication skillsHighly organized, dependable, and motivated by service and resultsLooking for a long-term opportunity"”not seeking short-term applicants or job hoppersCompensation & BenefitsBase salary: $55,000/yearPerformance-based bonuses: Up to $12,000 annually ($1,000/month)Bonuses are tied to defined performance metrics including appointment growth and office efficiencyPTO, paid holidays, and additional benefits available after introductory periodWhy Join Us?Be a central part of a well-established, respected medical practice in ManhattanEnjoy a leadership role with performance-based rewards and professional growthJoin a collaborative team focused on delivering top-tier care and serviceApply today and take the next step in your healthcare career with a team that values professionalism, purpose, and performance.Job Type: Full-timePay: $55,000.00 - $67,000.00 per yearBenefits:401(k)401(k) matchingHealth insurancePaid time offMedical Specialty:PodiatrySchedule:Monday to FridayExperience:Patient Coordinator: 5 years (Required)Medical Office Management: 3 years (Required)NextGen: 1 year (Preferred)Work Location: In person