Collections Team LeadCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!Better together! This position is on-site, and we are looking for people who share our passion.Position ResponsibilitiesManage, guide and develop our team of Accounts Receivable Associates.Review and assess the teams work, giving constructive feedback.Onboard and train new team members.Resolve escalated customer problems and coach the team on timely payment collection strategies.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree in finance, accounting or a related field preferred.2+ years of collections or customer service experience.Leadership experience a plus.Strong communication and customer service skills with excellent attention to detail.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksOn-site café and first-class fitness center with complimentary personal trainers.Over four miles of beautifully maintained walking trails.About UlineUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is adrug-free workplace.EEO/AA Employer/Vet/Disabled#LI-EK1#CORP(#IN-PPFIN)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Job Title
Collections Team Lead