Job ***** Client Support - Associate***** 03 Months (Contract to Hire)***** Grand Island NE 68803 (Onsite)JOB ***** Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role **Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems. 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of customer service experience. Excellent communication skills. The ability to work in a team environment and commit to a flexible work schedule.*** 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice. Thanks! M-F, 8am-5pm. 2 days out of the week will be 10am-7pm. Worker is able to select which 2 days they would like to work the later schedule, as long as it's not Mondays.The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Job Title
Help Desk Specialist