Build Your Career with AshleyJoin The #1 Furniture Company-Join The #1 Furniture BrandAshley Furniture Industries Inc. is the largest furniture manufacturer in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.Our IT team combines a skilled workforce, implements the most advanced equipment available, and incredible desire to support one of the most agile manufacturing and distributions operations in the industry!Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.Apply today and find your home at Ashley!Title: Global Tech Services ManagerLocation: Onsite - Ripley, MSWhat Will You Do? Lead and transform IT operations at your assigned Ashley location(s), ensuring seamless technology services that power our world-class furniture manufacturing and distribution operations. Youll be at the forefront of implementing cutting-edge solutions while managing a team of tech professionals in one of the worlds largest furniture companies.Primary Responsibilities:Drive day-to-day IT operations excellence, ensuring quality standards and business needs are met within established constraintsOversee and maintain site-level tech infrastructure, including system monitoring, testing, and process documentationManage local application deployments and coordinate enhancement requests with regional teamsImplement and maintain robust security processes, conducting training and ensuring complianceLead site-level IT projects while tracking performance metrics and budget adherenceBuild strong relationships with stakeholders to understand and support business needsProvide strategic input to IT leadership on technology opportunities and innovationsSupervise, develop, and mentor your team of IT professionalsCoordinate with cross-functional teams to standardize best practicesManage incident response and service restoration according to business prioritiesWhat Do You Need?Bachelors degree in Computer Science, Information Technology, or related field preferred5+ years of IT operations management experienceStrong leadership skills with proven experience managing technical teamsExpert knowledge of IT infrastructure, security protocols, and best practicesExcellence in project management and budget oversightStrong analytical and problem-solving capabilitiesOutstanding communication and stakeholder management skillsExperience with IT service delivery and ITIL frameworksAbility to travel domestically as neededFlexibility to work extended hours when requiredStrong commitment to ethics, integrity, and trustBenefits We OfferHealth, Dental, Vision, Employee Assistance ProgramPaid Vacation, Holidays, and Your Birthday offGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesAshley Wellness Centers (location specific) and Medical TourismTelehealth401(k) and Profit SharingLife InsuranceOur Core ValuesHonesty & IntegrityPassion, Drive, DisciplineContinuous Improvement/Operational ExcellenceDirty FingernailGrowth FocusedAboutTo learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:Corporate Social Responsibilityare an equal-opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Job Title
Global Tech Services, Manager