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Job Title


Field Operations Associate


Company : Insight Global


Location : Washington, DC


Created : 2025-07-04


Job Type : Full Time


Job Description

We’re looking for a detail-oriented Field Operations Associate to join our team. In this hands-on role, youll be the heartbeat of our operations—prepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you’ll be instrumental in maintaining our clients high standards and delivering a seamless experience for every guest.** Washington D.C. close to Farragut West Metro stationJob ** Direct Hire**Thursday-Monday or Friday-Tuesday8AM-4PM/5PMWhat You’ll Be *Unit Preparation & * Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in—handling everything from small fixes to last-minute prep.On-the-Ground * Serve as our clients boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively.Inspections & Quality * Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards.Walkthroughs & Quality * Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless.Ad Hoc * Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use.Team * Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team—keeping communication tight and response time fast.Required Skills and *Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environmentComfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.)Strong organizational skills with attention to detailAbility to lift and move items over 30 lbs regularlyTech-savvy and confident with tools like Slack, G Suite, and mobile task appsDriver’s license and access to a reliable vehicle (mileage reimbursed)Positive, upbeat, and team-oriented personalityAvailability to work SAT/SUN/MONNice to Have Skills and *Real Estate or Property Management background*Competitive salary and quarterly performance bonusLaptop stipend & monthly mobile plan reimbursementFlexible PTOCompetitive health insurance (Medical, Dental, and Vision), along with complimentary access to wellness perks like Health Advocate, One Medical, Teladoc Virtual Health, and mental health therapy through Talkspace401k retirement planPaid maternity/parental leave benefits for new parentsComplimentary accommodation in out clients locations. Think summer in Greece and winter in Dubai!** $50,000-$60,000/year. Exact compensation may vary based on several factors, including skills, experience, and education.