Job Title

Customer Onboarding Manager – ReferPro** Lehi, UT - In officeEmployment ** Full-TimeReferPro is the leading referral automation platform for service businesses. We help companies turn word-of-mouth into revenue by making referrals effortless. We’re growing fast and looking for a Customer Onboarding Manager to ensure our customers thrive with ReferPro.What You’ll DoAs a Customer Onboarding Manger, you’ll be the primary point of contact for onboarding new customers, driving adoption, and ensuring they get maximum value from ReferPro.Onboarding & ImplementationGuide new customers through setup and onboarding, ensuring a seamless launch.Customize referral programs to fit each business’s needs.Train users on how to use ReferPro effectively.Product Expertise & Customer InsightsCollect feedback to improve product features and customer experience.Work closely with sales, product, and marketing teams to drive continuous improvement.Help refine customer success processes as we scale.What We’re Looking ForIdeally some experience in Customer Success, Implementation, Account Management, or Support (preferably in SaaS).Strong communication and problem-solving skills—you enjoy helping customers succeed.Experience with or ability to learn Hubspot, Monday, and set up customer integrations.A proactive, detail and process oriented attitude.The ability to work cross functionally with sales and product teams.Why Join ReferPro?Fast-growing startup with a game-changing product in the service industry.Make a real impact—your role will directly influence customer growth and retention.Collaborative and customer-focused team culture.Competitive salary, benefits, and growth opportunities.Ready to help businesses scale with word-of-mouth marketing automation? Apply now and be part of the journey.