Job Title

MissionThe Service Assistant is the operational heartbeat of the project team—driving clarity, coordination, and execution from startup to closeout. In the ever-evolving landscape of Service and Special Projects, this role doesn’t rely on rigid processes, but instead thrives on resourcefulness, adaptability, and a sharp systems mindset. With calm precision, the Service Assistant bridges shifting priorities and moving parts, fostering strong communication and alignment across cross-functional teams. They proactively build structure, support seamless handoffs, and strengthen partnerships along the way. The Service Assistant is a steady presence in uncertainty, a champion of solutions, and a respectful challenger of the status quo—always grounded in a spirit of collaboration.Key ResponsibilitiesBilling and collections on all projects per project requirementsAccurate and timely processing of time recordsAssist Project Team with processing project documentation including accurate data entry and filingProvides excellent customer service to subcontractors, vendors, customers, and employeesEnsure accurate and complete Job and Work Order set upCompetenciesProductivity: Meets required deadlines, works systematically, efficiently, and manages time well.Sense of Urgency: Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines.Personal Organization: Keeps tools, materials and information organized and accessible, maintains clean/functional workspace.Takes Initiative: Think and act ahead, perform assigned duties and rhythms without being told, find out what you need to know, keep going when things get tough, practice self-development, looks for improvements continuously.Listening Skills: Actively listens, asks clarifying questions, takes notes, stays open to other viewpoints, manages distractions and interruptions.Job Knowledge & Quality: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current. Is attentive to detail and accuracy, is committed to excellence, makes sure work is done right.Additional Job Duties:Process mission critical documentation such as job logs, billings, invoicing, pricing requests, and material price requests.Coordination of job start, and close including maintaining job files on company network, in Spectrum, Monday, in Procore, forms/logs, etc.Develops and/or downloads reports, construction documents and proposals as requested (daily project reports, job hazard analysis, earned hour reports, etc.)Assist management with all functions of daily operations, including screening calls, preparation of change orders, maintaining calendars and scheduling meetings.Collect and file project documentation, SIPs, Certified Payroll from subs, etc.Coordinate and assist with field personnel new hire paperwork, and timecard approvals.Assist project team in the collection of accounts receivables, reporting on progress monthly.Work collaboratively and coordinate with peers to deliver effective office operations.Maintain master payroll schedule and provide final approval for weekly payrollThe duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.RequirementsHigh school diploma. Some college preferred.Prior experience in an office support role, preferably accounting (1-3 years)Intermediate MS Excel & Outlook skillsConstruction industry experience highly desiredPay range: Pay Range: $27.00-$29.00/hr. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered.*A-C Electric Company is an Equal Opportunity Employer; women, veterans, and minorities are encouraged to apply.