Job Title

A-Prime is seeking an experienced Field Service Technician to diagnose, repair, and install loading dock and door equipment, conveyors, compacters and balers along with vertical freight lifts at customer locations, performing scheduled maintenance and ensuring equipment is in proper working order. This role requires mechanical and electrical aptitude, communication skills, and the ability to operate service vehicles and equipment.Key **· Troubleshooting and ** Diagnoses and repairs various issues, including hydraulics, pneumatics, and electrical systems.· ***** Installs new equipment, ensuring proper alignment, functionality, and safety.· Preventive ***** Performs regular maintenance tasks on customer equipment to prevent breakdowns and ensure optimal performance.· Customer ***** Communicates with customers to understand their needs, explain repairs, and provide technical assistance.· Record ***** Maintains accurate records of repairs, parts used, and time spent on each job.· Safety ***** Adheres to all safety regulations and procedures when working on equipment and at customer sites.· Service Vehicle ***** Maintains the company service vehicle, ensuring it is clean, well-stocked with parts, and in good working order.· ***** Travels to customer locations across Massachusetts, Rhode Island and Southern New Hampshire.Skills and **· Mechanical and Electrical ** Demonstrates a strong understanding of mechanical and electrical principles.· ***** Able to diagnose and resolve a variety of technical issues.· ***** Communicates effectively with customers and coworkers.· Customer ***** Provides excellent customer service and builds positive relationships with customers.· Safety ***** Prioritizes safety and adheres to all safety regulations.· Valid Drivers ***** Able to drive a service vehicle and operate lift trucks.· Physical ***** Able to lift heavy objects, work in various environments (indoors and outdoors), and climb ladders.· Welding experience – preferred but not requiredJob ***** Full-time**401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance8 hour shiftDay shiftMonday to FridayOn callOvertimeWork *** In person