Job Title

Hajoca Corporation is one of the countrys largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring whats special about each local marketplace.Hajoca is looking for an eCommerce Coordinator at their Costa Mesa, CA location.Pay for eCommerce Coordinator is between $20 and $25 per hour at this location.Do you have experience in sales and service? Do you thrive on providing an exceptional customer experience? Are you an excellent communicator with a knack for using web-based technology? If so, then wed like you to join our dedicated team as an eCommerce Coordinator.About the Role: You will: * Support the day-to-day operations and management of web order entry tools, SupplyZone, SupplyWeb and SupplyScan. Ensure these systems are running smoothly and troubleshoot any issues that arise. * Act as a resource for customers using our web-based ordering systems and related technologies. Provide set-up, training, and guidance to ensure customers are fully equipped to utilize the systems effectively. Offer ongoing support to resolve any issues or questions. * Assist in the creation of strategies to increase Profit Center eCommerce technology utilization as well as customer utilization of eCommerce platforms and company sales tools. * Visit customer sites to assess needs, potential, and viability in electronic sales and service tools utilization. * Work with customers to maintain SupplyScan consignment inventory with replenishment shipments, regular cycle counts and annual inventory. * Help new customers through the onboarding process for web-based ordering tools, ensuring they understand the features, benefits, and best practices for using the systems. Provide ongoing consultation and support to optimize their usage of these tools. * Support the sales, inventory, and operations teams to ensure a seamless customer experience. Coordinate with IT and other departments to ensure system integrations are functioning correctly and customer data is up to date. * Track key metrics related to web order volume, system usage, and customer engagement. Provide regular reports to management to evaluate the effectiveness of e-commerce operations and identify areas for improvement. * Join industry associations to stay informed about market conditions, new technologies, and trends. * Conduct all business in accordance with Company policy and procedures. * Successfully complete required safety and compliance training programs as assigned. * Perform other reasonably related duties as assigned by immediate supervisor and other management as required.About You: * 1 or more years of experience in sales and service. * Extensive knowledge of products sold at profit center helpful.Our ideal candidate will also: * Have experience with automated supply chain technology. * Understand computer applications related to eCommerce, mobile application, and ERP system integration. * Have experience with social media, online content management, digital marketing, and SEO. * Be driven to continually identify and pursue new customers and to increase market share and profitability of each account. * Possess a strong work ethic and a high standard of integrity. * Possess excellent people and verbal/written communication skills. * Be able to provide support and create positive, influential relationships with customers and vendors. * Be able to learn and operate the computer-related systems used for business operations. * Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain customer and vendor contact files, to schedule appointments, and to analyze performance data. * Be able to read, write, speak, and understand English.The benefits of working with us:Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:Full-time benefits (for team members working 30 or more hours per week): * Medical, dental, vision, and prescription coverage * Accident and Hospital Indemnity coverage * Life insurance and Long Term Disability * Pre-tax accounts for healthcare and dependent care * Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) * Paid pregnancy and parental leave * Paid day of community service Full-time and part-time benefits: * 401(k) * Retirement cash account with company contributions * Targeted training programs focused on your personal and professional growth * Company wellness program * Employee discounts * College tuition benefits*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.EEOC StatementHajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.#MONPDN-9f4e1c4b-6212-4fc0-93fb-ec330542ff5c