The schedule for this position is Sunday - Thursday 11am to 7pmJOB SUMMARYThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.RESPONSIBILITIESAnswer all incoming concerns/needs from all customersKey pick-up request, Handle transportation/routing on delivery questionsProcess will-call ordersProvide customers with invoice copies.Process creditsMaintaining Call listMonitor orders before the cut-offCommunicate regularly with the AE (account executives) and customers.Manage the same-day deliveries for OPCO (operating company)Perform other duties as directed by Supervisor.QUALIFICATIONSEducationHigh school diploma or equivalent.Experience1 year prior outside foodservice sales coordination or customer support experiencePreferred: Previous call center experienceProfessional SkillsStrong telephone communication skillsAble to work in a fast pace environmentAbility to sit and work at a PC for extended periodsProficient in MS Office#LI-DF1By applying, you consent to your information being transmitted by StaffAttract to the Employer, as data controller, through the Employer’s data processor SonicJobs.See SYSCO Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Title
Customer Service Representative