GENERAL SUMMARY:Primarily responsible for generating sales and processing payments through excellent customer service, add-on and up-selling in accordance with established work policies and procedures. This Retail Sales Associate will be working onsite Monday - Friday.Requirements:Customer Service industry experienceStrong reading comprehension and exceptional interpersonal communication skillsPerform other duties as assignedEssential Functions:Greet walk-in customers with respect and courtesy while assisting with their daily queriesProvide quotes as needed and follow up on any quotes as necessaryAnswer phones with an upbeat attitude and qualify their needsTrack placed orders with our vendor partnersEstablish robust relationships with new customersMaintain strong relationships with repeat customersCultivate healthy relationships with our vendor partner representativesOffer superior customer service and exceed customer expectationsCommunicate any updated customer information with the Accounting departmentCoordinate delivery and pick up needs using our Picks systemProcess customer payments in the form of cash, check, or cardRoutinely evaluate showroom inventory and report any outage/discrepancies to the Purchasing departmentLift up to 25 lbs.+ occasionally with support from the Operations teamUse of a cutting knife to open cartons, read packing slips, and count items as requiredReport any challenges or accidents to managementManage open order reports to ensure pipeline is accurate with active client ordersActively maintain a clean, organized front counter stationPhysical RequirementsSitting, walking, reaching, bending, stooping, pushing, pulling, and climbing a ladder.#LI-EJ1By applying, you consent to your information being transmitted by StaffAttract to the Employer, as data controller, through the Employer’s data processor SonicJobs.See SYSCO Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Title
Retail Sales Associate