Overview: "When it comes to a patient's experience at our clinic, what is most important is ensuring they feel heard, understood, and empowered in their recovery. We strive to create a welcoming environment where patients feel comfortable and confident in the care they receive. Every patient's journey is unique, and We believe in taking the time to listen to their individual needs and goals, developing a treatment plan that is tailored specifically for them." - Matthew Mariani, CD MOTION Tuckahoe Patient Services Representative Job Location: 115 Main St. Suite 202 Tuckahoe, NY (Westchester County; outpatient clinic) Job Type: Full-Time (Monday through Friday; 40 hours per week. Will further discuss work schedule during interview.) Salary: $19.00/hour (commensurate with experience) How MOTION PT Group, a member of the Confluent Health Family Supports You: Competitive salary Employee-centric work culture from the top, down!Medical, dental, vision, STD, LTD insurancesGenerous PTO401(k) Employer MatchingFree Life InsuranceParental Perks!And more! Responsibilities: You’ll achieve success by: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer serviceVerify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to careMaintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentsAnswer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience Qualifications: High School Diploma/GED requiredBasic office and customer service skillsPrevious experience in a similar role desired but not required Who We Are: Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them. Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Job Title
Patient Services Representative