Skip to Main Content

Job Title


Staff Information Security Analyst


Company : ManTech


Location : Chantilly, VA


Created : 2025-07-04


Job Type : Full Time


Job Description

ManTech is seeking a dedicated and service-oriented Staff Information Security Analyst to support our Identity and Access Management (IAM) program in Chantilly, VA. This entry-level opportunity provides vital Tier 1 customer support for identity services in a fast-paced, mission-driven environment. You will be the first point of contact for users needing assistance with access, credentials, and identity-related issues.Key Responsibilities:Assist in processing updates to personal identity information (PII) in DEERS, and provide support for Common Access Cards (CAC), tokens, and PIN resetsDeliver front-line support to users through helpdesk channels, ensuring a positive customer experienceMonitor and respond to service tickets in systems such as JIRA and ServiceNow related to access and identity requestsEscalate complex issues as necessary while maintaining ownership of initial support interactionsSupport documentation and reporting needs related to user access and credentialsAvailability to work between 6:00 AM ET and 5:00 PM ET (shifts may vary)Minimum Qualifications:Bachelor’s degree or 4+ years of additional professional experience in lieu of degree2+ years of experience in a helpdesk, customer service, or IT support roleBasic understanding of IT concepts and troubleshooting methodsFamiliarity with Public Key Infrastructure (PKI) or willingness to learnExperience working with sensitive information such as PIIComfortable using Microsoft Office tools including Word, Excel, and SharePointStrong communication and organizational skillsPreferred Qualifications:Exposure to cybersecurity practices or training in related disciplinesExperience working in Department of Defense (DoD) environmentsPrevious experience with ticketing platforms such as JIRA or ServiceNowBasic knowledge of identity and access management conceptsSecurity Clearance:Must hold an active TS/SCI with Polygraph to be considered for this roleWork Environment & Physical Requirements:Must be able to remain seated at a workstation for extended periodsOccasional movement within the office to access equipment or communicate with team membersEngage with users via email, phone, or virtual platforms; occasional participation in presentations