Job Title

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.  Zurich is seeking a Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service. The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ; Overland Park, KS; Omaha, NE; Gold River, CA What You Will Do: Manage and resolve multi-party commercial line litigated claims.Ensure claims are processed within specific limits of authority.Provide excellent customer-centric claims service. Basic Qualifications: Bachelor’s Degree and 3+ years of experience in Claims or Insurance ORZurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance ORCompletion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance ORHigh School Diploma or Equivalent with 5+ years of experience in Claims or InsuranceMust obtain and maintain required adjuster license(s)Knowledge of insurance regulations, markets, and productsProficiency in Microsoft Office Preferred Qualifications: 5+ years of experience handling Commercial General Liability Litigated ClaimsWork experience working with a carrierEffective verbal and written communication skillsStrong analytical, critical thinking, and problem-solving skillsExcellent time management, prioritization, and multi-tasking abilitiesExperience in team collaboration and building cross-functional relationshipsProficiency in explaining complex financial and actuarial conceptsAbility to assess the scope and exposure of moderately complex claimsExpertise in the reserving process for indemnity and expensesCapability to develop and execute negotiation strategiesSkill in identifying nuances in customer and business partner interactionsProficiency in presenting claim resolution information to stakeholders  At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.  As an insurance company, Zurich is subject to 18 U.S. Code § 1033.  A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.  Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.  Location(s): AM - Atlanta, AM - Addison, AM - Gold River, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Rocky Hill, AM - SchaumburgRemote Working: HybridSchedule: Full TimeEmployment Sponsorship Offered: No  Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID